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Why Work
With Us

KFAS is always on the lookout for qualified dedicated people to be part of an inspiring team that works together to facilitate and advocate a culture of science technology and innovation for a sustainable Kuwait. We are looking for passionate people who want to influence their own development and environment. We are looking for inspiring people who can pursue their interests across functions and programs and contribute to the Science, Technology and Innovation scene in Kuwait. We are looking for team players, with excellent organization and communication skills who are attentive, flexible and adaptable.

Current Vacancies

Objective:

To manage day-to-day IT Service Help Desk operations and resolve all reported technical problems in a timely and effective manner to ensure that the Information Technology department provides a high-quality IT service to its customers.

The Position/Job Description:

  • Gain an understanding of IT issues faced by end users at KFAS and properly issue work tickets for easy identification of problem.
  • Provide support to end users at KFAS based on the identified issues and resolve their requests in a timely and effective manner.
  • Prepare preventive and corrective maintenance schedule on computers, laptops, printers and other authorized peripheral equipment.
  • Monitor customer feedback on help and support provided and continuously seek improvements – ensure that all inputs from customers are appropriately managed and learn from difficulties faced.
  • Manage the preparation of instruction manuals and guides for easy reference by personnel and to ensure clarity on every step of the IT Help Desk process.

Requirements:

  • Diploma in Information Technology (2 years Diploma)
  • 5 years related work experience in the technical support field
  • Not older than 35 years
  • Kuwaiti applicant

Objective:

To plan, manage and execute assigned IT projects ensuring achievement of project deliverables as per the defined quality standards and in consistency with KFAS’s IT strategy, policies and procedures.

The Position/Job Description:

  • Assist in identifying quality IT initiatives and projects aligned with operational goals and objectives to support a high performing computing environment.
  • Under the guidance of the Head of IT, define the project scope and high level project plans to translate the identified functional needs into clear and achievable project objectives.
  • Prepare requests for proposals (RFP) to aid in the selection of third parties for the purpose of implementing special IT projects.
  • In collaboration with relevant stakeholders, prepare project proposals and plans to determine time frame, funding limitations and procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
  • Provide support and guidance required in delivering the project stages and define service level agreements to ensure optimal service delivery.

Requirements:

  • Bachelor’s degree in Computer Science or Computer Engineering.
  • Preferably has Masters in Information Technology, PMP or PRINCE2
  • 10 years work experience (includes 5 years in project management or supervisory skills)
  • Not older than 40 years
  • Kuwaiti applicant

Objective:

To manage the efforts in selecting, developing, deploying and maintaining enterprise applications to enhance business processes and support KFAS’ various organizational requirements in an effective and efficient manner.

The Position/Job Description:

  • Implement and coordinate the process to consult and cooperate with business users in determining and clarifying their current and future needs. Ensure full documentation of request and respective analysis performed, orchestrate plans and manage applications delivery that meets and exceed user needs and expectations.
  • Collaborate with different stakeholders within KFAS to understand and identify business needs required to enhance business effectiveness and efficiency.
  • Source, identify and recommend the selection and management of application systems vendors and third-party service providers to meet the KFAS’s information systems objectives ensuring all policies and procedures are complied with.
  • Support the management of System integration testing (SIT) to ensure all relative test scenarios are identified and executed. Facilitate Business Acceptance testing (BAT) by leading end users and guiding them throughout testing.
  • Evaluate current trends in the market and develop or coordinate with vendors in providing to IT Manager and eventually to Business with Pilots as proofs of concept prototypes that might address business needs.

Requirements:

  • Bachelor’s degree in Computer Science or Computer Engineering.
  • Not less than 5 years related work experience in programming field.
  • Not older than 35 years
  • Kuwaiti applicant